Terms of Service

By accessing or using AceWatt CRM ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and AceWatt CRM ("AceWatt," "we," "us," or "our").

AceWatt provides a cloud-based customer relationship management platform designed for electrical contractors. The Service includes features such as job scheduling, quoting, invoicing, customer management, AI-powered tools, and related functionalities. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Certain features of the Service require a paid subscription. By subscribing, you agree to pay all applicable fees as described on our pricing page. Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings or by contacting support.

We may offer a limited trial signup path for paid subscription plans. Any conversion to a paid subscription is handled through our checkout and billing process. We reserve the right to modify or terminate trial offers at any time.

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful, threatening, or defamatory content
• Attempt to interfere with or disrupt the Service
• Access or attempt to access accounts or data belonging to others
• Use the Service for any unauthorized commercial purpose
• Reverse engineer, decompile, or disassemble any part of the Service

You retain all rights to the data you input into the Service ("Your Data"). You grant us a limited license to access, process, and store Your Data solely for the purpose of providing and improving the Service. We will not sell or share Your Data with third parties except as described in our Privacy Policy or as required by law.

The Service and its original content, features, and functionality are owned by AceWatt and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any part of the Service without our express written consent.

To the maximum extent permitted by law, AceWatt shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service. Our total liability for any claims arising under these Terms shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free. You use the Service at your own risk.

You agree to indemnify, defend, and hold harmless AceWatt and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another.

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease. Provisions that by their nature should survive termination shall survive.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action arising out of these Terms shall be brought exclusively in the courts located in Delaware.

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at support@acewatt.com.