Privacy Policy

AceWatt CRM ("AceWatt," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and SaaS platform.

We collect information that you provide directly to us, including name, email address, phone number, company name, billing information, and any other information you choose to provide. We also automatically collect certain information about your device and usage of our platform, including IP address, browser type, operating system, and usage patterns.

We use the information we collect to:

• Provide, operate, and maintain our platform
• Process transactions and send related information
• Send administrative information, such as updates and security alerts
• Respond to your comments, questions, and requests
• Improve our platform and develop new features
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud

We do not sell or rent your personal information to third parties. We may share your information with service providers who perform services on our behalf, such as payment processing, data analysis, and customer support. We may also disclose information if required by law or to protect our rights and safety.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your information. To exercise these rights, please contact us at support@acewatt.com.

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at support@acewatt.com.